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  • 🔹 What services do you offer?
    We specialize in residential and commercial exterior cleaning across the Houston Metro area—from League City to Katy. Our offerings include driveway, porch, fence, sidewalk, trash‑can, window (1 & 2‑story) cleaning, plus full Silver, Gold, and Platinum packages that bundle services for your convenience
  • 🔹 What is “soft‑washing” vs. pressure washing?
    Soft‑washing uses eco‑friendly solutions + low‑pressure water to lift mold, algae, and grime without surface damage, especially on delicate areas like siding and decks. It’s gentle yet effective—ideal for Houston’s climate. Our social posts showcase dramatic before/after transformations
  • 🔹 Do you provide free consultations or quotes?
    Yes! We offer no‑obligation consultations for both residential and commercial clients—just request a visit and we’ll tailor a solution that fits your property and goals
  • 🔹 What areas do you serve?
    We proudly serve the Houston Metro, including League City, Katy, and surrounding neighborhoods
  • 🔹 What is your satisfaction guarantee or warranty?
    We prioritize quality and customer satisfaction—if you’re not completely happy, let us know and we’ll make it right. Our team is professional, insured, and fully equipped to deliver premium results
  • 🔹 Are you licensed and insured?
    Absolutely. We carry full insurance and are registered to operate throughout Houston—your property is protected, and our team is fully trained
  • 🔹 What payment methods do you accept?
    You can pay securely via credit card, check, or money order. For commercial clients, additional options like wire transfers are available - just ask us about bulk payment support
  • 🔹 What is your cancellation or rescheduling policy?
    You may cancel or reschedule your booked service by contacting the team at least 12 hours before your scheduled appointment time. Requests made within 12 hours of the scheduled booking may not be accepted and could incur a fee or result in the appointment running as scheduled. This policy applies uniformly across all services—including house washes, window cleaning (1‑ and 2‑story), driveway, sidewalk, porch, fence, and package deals (Silver, Platinum, etc.)
  • 🔹 What should I prepare before your appointment?
    Before we arrive, please: Remove or secure any delicate items like plants, patio furniture, decorations, or pet toys. Clear access to areas being cleaned (e.g. gates, driveways, trash cans). Ensure all doors, windows, and electrical components are sealed watertight. We recommend checking outdoor outlets, light fixtures, door thresholds, and weatherstripping to prevent any water intrusion during service. We’ll handle the rest—arriving fully equipped and ready to treat your property with care and professionalism.
  • 🌱 Do you protect the environment and follow Clean Water Act guidelines?
    Absolutely. At Space City Blast Bros, we take environmental responsibility seriously. We use biodegradable, eco-friendly detergents that break down safely and meet local regulations. Our cleaning methods are conscious of the Clean Water Act, especially when working near storm drains or sensitive areas. Whenever required, we use containment techniques and water redirection to keep runoff out of waterways and reduce environmental impact. We’re here to clean your home - not pollute your neighborhood.
  • 🌿 Will your cleaning solutions damage my grass or plants?
    Not at all—we take steps to protect your landscaping before, during, and after every service. We pre-wet plants and grass to minimize absorption of detergents. We use diluted, plant-safe solutions and apply them with care to avoid overspray. After service, we rinse surrounding vegetation thoroughly to neutralize any residue. If you have delicate flowers, edible gardens, or newly planted landscaping, just let us know ahead of time—we’ll take extra precautions.
  • 💧 Can you still clean if it’s raining?
    We can perform most services in light rain, especially surface cleaning like driveways, patios, and sidewalks. However: Soft washing, window cleaning, and house washing may be rescheduled if the rain is heavy or accompanied by high winds for safety and quality reasons. If weather delays your service, we’ll contact you promptly to reschedule - no stress, no extra fees. We always put safety and results first, and we’ll never rush a job if conditions aren’t right.
  • 🌎 What steps do you take to minimize water waste?
    At Space City Blast Bros, we’re committed to efficient, responsible water use without sacrificing results. We use professional-grade nozzles and surface cleaners that maximize pressure while minimizing unnecessary runoff. Our soft wash systems deliver targeted application, reducing overspray and overuse. We never leave hoses running unattended, and we’re always mindful of local drought conditions and water ordinances. Protecting Houston’s environment means doing more with less - and doing it right.
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