Question 1

🔹 What services do you offer?

Accepted Answer

We specialize in residential and commercial exterior cleaning across the Houston Metro area—from League City to Katy. Our offerings include driveway, porch, fence, sidewalk, trash‑can, window (1 & 2‑story) cleaning, plus full Silver, Gold, and Platinum packages that bundle services for your convenience

Question 2

🔹 What is “soft‑washing” vs. pressure washing?

Accepted Answer

Soft‑washing uses eco‑friendly solutions + low‑pressure water to lift mold, algae, and grime without surface damage, especially on delicate areas like siding and decks. It’s gentle yet effective—ideal for Houston’s climate. Our social posts showcase dramatic before/after transformations

Question 3

🔹 Do you provide free consultations or quotes?

Accepted Answer

Yes! We offer no‑obligation consultations for both residential and commercial clients—just request a visit and we’ll tailor a solution that fits your property and goals

Question 4

🔹 What areas do you serve?

Accepted Answer

We proudly serve the Houston Metro, including League City, Katy, and surrounding neighborhoods

Question 5

🔹 What is your satisfaction guarantee or warranty?

Accepted Answer

We prioritize quality and customer satisfaction—if you’re not completely happy, let us know and we’ll make it right. Our team is professional, insured, and fully equipped to deliver premium results

Question 6

🔹 Are you licensed and insured?

Accepted Answer

Absolutely. We carry full insurance and are registered to operate throughout Houston—your property is protected, and our team is fully trained

Question 7

🔹 What payment methods do you accept?

Accepted Answer

You can pay securely via credit card, check, or money order. For commercial clients, additional options like wire transfers are available - just ask us about bulk payment support

Question 8

🔹 What is your cancellation or rescheduling policy?

Accepted Answer

You may cancel or reschedule your booked service by contacting the team at least 12 hours before your scheduled appointment time.
Requests made within 12 hours of the scheduled booking may not be accepted and could incur a fee or result in the appointment running as scheduled.
This policy applies uniformly across all services—including house washes, window cleaning (1‑ and 2‑story), driveway, sidewalk, porch, fence, and package deals (Silver, Platinum, etc.)

Question 9

🔹 What should I prepare before your appointment?

Accepted Answer

Before we arrive, please:

Remove or secure any delicate items like plants, patio furniture, decorations, or pet toys.
Clear access to areas being cleaned (e.g. gates, driveways, trash cans).
Ensure all doors, windows, and electrical components are sealed watertight.
 We recommend checking outdoor outlets, light fixtures, door thresholds, and weatherstripping to prevent any water intrusion during service.

We’ll handle the rest—arriving fully equipped and ready to treat your property with care and professionalism.

Frequently asked questions